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Enterprise Portals​

Developing enterprise portals involves creating a centralized platform that integrates various business processes, applications, and data to improve communication, collaboration, and efficiency within an organization.

A comprehensive breakdown of our robust and effective enterprise portal development cycle

1. Consultation and Strategy

  • Business Needs Assessment: Understanding the organization’s goals, current systems, and key challenges.

  • Portal Strategy Development: Creating a strategic plan for the portal, including objectives, scope, and success criteria.

  • Roadmap Creation: Developing a phased approach for implementation and rollout.

2. Design and User Experience (UX)

  • Information Architecture: Designing a logical structure for organizing content and features.

  • User Interface (UI) Design: Crafting an intuitive and user-friendly interface that aligns with branding and usability standards.

  • Responsive Design: Ensuring the portal is accessible and functional across various devices and screen sizes.

3. Custom Development

  • Custom Features and Modules: Developing bespoke features and modules tailored to the organization’s needs.

  • Integration: Connecting the portal with existing systems such as ERP, CRM, and other enterprise applications.

  • Content Management: Implementing content management systems (CMS) for effective content creation, storage, and publishing.

4. Collaboration and Communication Tools

  • Internal Communication: Adding tools for messaging, forums, and announcements.

  • Document Management: Implementing features for document storage, sharing, version control, and collaboration.

  • Workflow Automation: Creating automated workflows to streamline business processes and approvals.

5. Security and Compliance

  • Access Control: Setting up role-based access controls and permissions to ensure data security.

  • Compliance: Ensuring the portal meets industry regulations and standards, such as GDPR, HIPAA, or SOX.

  • Authentication and Authorization: Implementing single sign-on (SSO) and multi-factor authentication (MFA) for enhanced security.

6. Integration and Data Management

  • Data Integration: Connecting the portal with databases, APIs, and other data sources.

  • Data Visualization: Implementing dashboards and reporting tools to visualize and analyze data.

  • Business Intelligence: Integrating BI tools to provide insights and support decision-making.

7. Customization and Personalization

  • User Personalization: Allowing users to customize their dashboard and content preferences.

  • Custom Widgets: Developing widgets and gadgets tailored to specific user needs or business functions.

8. Deployment and Migration

  • Environment Setup: Configuring and deploying the portal in a production environment, whether on-premises, cloud-based, or hybrid.

  • Data Migration: Moving existing data and content from legacy systems to the new portal.

9. Training and Support

  • User Training: Providing training sessions for end-users and administrators to ensure effective use of the portal.

  • Documentation: Creating user manuals, technical documentation, and help resources.

  • Ongoing Support: Offering post-launch support, including troubleshooting, updates, and maintenance.

10. Performance Optimization

  • Performance Tuning: Ensuring the portal operates efficiently and can handle the expected load.

  • Scalability Planning: Designing the portal to scale with the organization’s growth and changing needs.

11. Feedback and Continuous Improvement

  • User Feedback Collection: Implementing mechanisms for collecting user feedback and suggestions.

  • Continuous Improvement: Regularly updating and enhancing the portal based on user feedback and evolving business needs.

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Major Functions of Portals

Search and Navigation
This functionality forms the basis for most of the successful public web portals meaning that a successful portal should support its users in an efficient search for contents.

Information Integration
A portal should warrant the integration of information from disparate sources. Moreover, the user should also be able to optimally use this information. There are several mechanisms for doing this. One such promising technique of innovative interfaces is the Unified Content API (Application Programming Interface) which speeds up the development of portal applications. The Unified Content API supports all current tools for developing web environments, such as JAVA, C++, ActiveX, Visual- and Non-Visual-Java Beans.

Personalization
Personalization is vital to the delivery of appropriate information to portal users: each user gets only the information which is specifically tailored to his/her needs. Personalization should be based on user roles, as well as user preferences.

Notification
Notification (push technology) is referred to as a system in which a user receives information automatically from a network server. Push technologies are designed to send information and software directly to a user’s desktop without the user actively requesting it. Thus, the user has the opportunity to subscribe to active information sources (such as news-feeds and periodically updated reports) and ask to be alerted when documents are updated.

Task Management and Workflow
Portals providing task management services can help users take part in and/or manage formally defined business processes.
The workflow functionality allows the automation of business processes. Thus, as part of a workflow-automated business process, a portal should be able to prompt its users when they have tasks to perform.
Collaboration and Groupware
Knowledge management and groupware ensure that the required information is stored in the right place and in the right mode. By this means the right persons are brought together with the right information. Groupware software assists in less formal collaboration than workflow tools. As with workflow automation, groupware increases the value delivered by many types of specialized portals; for example, it:

  • increases the attractiveness of business-to-consumer e-commerce portals
  • enables informal communication between suppliers and customers in business-to-business e-commerce portals
  • Supply chain portals are also dependent on collaboration support in order to help suppliers and their customers manage their relationships. 

Integration of Applications/Business Intelligence
In addition to the already mentioned functionalities, a portal can integrate and support a specific application type, for example:

  • an application service provider (ASP) application
  • business intelligence (BI) functionality
  • support for e-commerce